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COVID19 REPAIR UPDATE
CameraQuest will not be accepting new repairs during the pandemic
Repairs already in progress will proceed
How I got into the Repair Business: People kept on asking me where to get their camera repaired.
The problem is that some repairmen are better than others, especially on classic cameras.
Often you don't know your repairman can't handle it properly until they have screwed it up.
I eventually got the picture (what a great pun). I decided to offer repairs, using my own expert repairmen.
Turnaround AFTER receipt averages 5 weeks. Four month warranty on labor.
International Repairs are NOT accepted due to possible loss or damage in transit.
We Specialize in:
Voigtlander products produced in Japan
Voigtlander USA repairs are done thru the authorized dealer that sold the product
Voigtlander: We are the West Coast Voigtlander USA Distributor. We import new Voigtlander products from the factory and resell them to dealers and the public. We do not repair grey market Voigtlander products, warranty or not. Grey market means products not sold by an official Voigtlander USA seller. That includes all foreign Voigtlander sellers, and some unauthorized Voigtlander sellers in the US.
Voigtlander 35mm Bessa CLA's which include RF adjustments are $395 within the US, plus repairs as needed. IF the rangefinder is damaged by DIYS adjustment attempts there will be additional charges. This includes the Voigtlander Bessa T, R, R2, R2C, R2S, R2A, R2M, R3A, R3M, R4A, R4M. Voigtlander lens cleaning averages $200 per lens + $15 return shipping. Voigtlander lens repairs average in the $150 to $250 range, providing no parts need replacement. We service Voigtlander 667 cameras. Email for an estimate. All estimates are of course subject to examination. My techs can do most Voigtlander repairs. If not, shipping back to the factory is possible.
International repairs: WE do NOT do international repairs.
ESTIMATES: The above price estimate schedule works in most instances, but email to make sure it applies to your camera / lens, unless your equipment is specifically listed above. Estimates are just that. Often we can't be sure of the necessary repairs until it has been disassembled. IF more problems are encountered, you will be contacted for your approval to go ahead.
TURNAROUND TIME from receipt to return shipment averages three to four weeks. If it takes longer, you will be informed via email. "Rush" repair services are not available.
WARRANTY is 4 months labor, not counting parts or shipping.
SHIPMENT: Ship camera/lens/whatever to me INSURED. I am NOT responsible for something which does not arrive, or is damaged before it arrives. Return shipping cost varies with the value of item. You will be emailed the tracking number.
PAYMENT for amount of the email estimate and return shipping must accompany item in the form of a check drawn on an American bank account made out to Stephen Gandy or Paypal to [email protected]
1336 N Moorpark Rd, Box 184
Thousand Oaks, CA 91360-5224
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Revised: December 20, 2022 . Copyright © 1998-2022 Stephen Gandy. All rights reserved. This means you may NOT copy and re-use the text or the pictures in ANY other internet or printed publication of ANY kind. Information in this document is subject to change without notice. Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.